Task 2 In the following scenario, you

Task 2 In the following scenario, you are presented with a selection of observations from a person going about their role at the workplace of a multi-modality health clinic. Read the worker’s observations and answer the questions at the end. These questions examine what the worker should have done reactively within that situation and the proactive steps that the worker could take in order to improve future workplace safety. Case Study Wendy is an experienced worker. During one particular day, the following things happened: a) Wendy observes a new person, Mandy, using cleaning products. Mandy is not wearing gloves even though Wendy knows that Mandy has had induction training, which includes wearing PPE whenever using cleaning solvents at the workplace. b) Wendy sees a client walk into reception and trip on the edge of a rug that is worn and lifted up. Wendy has noticed the worn rug before. c) Wendy sees Tracey, who is another experienced worker, standing on a chair whilst trying to open a window up high. The window is stuck, so Tracey is pulling on it quite hard. d) Wendy has her handbag on the floor beside her desk. Tracey comes in to talk to her and as she walks around Wendy’s desk, she trips on Wendy’s bag. Wendy apologises, picks it up, and puts it on the shelf. 2.1 From the scenario above, choose an observation that Wendy made of one of the workers, and outline the advice Wendy should give to this co-worker. Identify the following information: When she should have provided advice Her role in providing the advice The manner in which the advice should have been provided Any further steps she could have taken When you have identified the above, write out a sample dialogue to demonstrate how you could communicate this advice to the staff member. SCIENCE HEALTH

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