Effective communication is crucial for the success and safety of

Situation: A professional nurse is assumed to update herself about the profession to maintain competence in practice. The nursing management process is a topic for both staff and head nurses. 93. This major function of the management process establishes formal authority. It defines qualifications and also includes staffing: a. Planning b. Organizing c. Directing d. Controlling 94. On the other hand, this major function of the management process actuates efforts towards the accomplishment of goals. It includes updating policies and procedures: a. Planning b. Organizing c. Directing d. Controlling 95. She noticed that policies and standard operating procedures (SOP’s) are strictly implemented in the hospital. What management function is this? a. Planning b. Organizing c. Directing d. Controlling 96. When giving responsibilities to the staff members she should consider the following: a. Job description b. Abilities of the staff c. Preference of the staff d. Her own decision

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