Assessment Task 2: Role play TASK SUMMARY:

Assessment Task 2: Role play TASK SUMMARY: You are required to demonstrate your ability to recognise and respect the needs of people from diverse social and cultural backgrounds in three different situations, including using appropriate communication techniques as well as forming appropriate responses to situations where misunderstandings arise. Resources and equipment required to Access to your Structured Study Plan Access to textbooks and other learning materials Access to a recording device Instructions: Please refer to the Structured Study Plan for the scheduled activities associated with this task Read the role play scenarios below. The objective of this task is for you to address the issue appropriately as the team manager and to develop strategies to improve cultural awareness in the team and support workplace diversity Enlist the help of your family member or friend to “play the role”of the other participant in the three scenarios below. Each role play should be 15-20 mins Record the role plays and save it to your device. Please clearly mark it Assessment Task 2 Role play 1, Assessment Task 2 Role play 2 and Assessment Task 2 Role play 3 Upload the videos on to Canvass Your assessor will observe your responses using the Performance checklist. Your assessor will also provide role play scripts for three scenarios. Image transcription text Role Play Script: Client 1 Before doing the role play familiarise yourself with the role you will play Duration: 15-20 min CHARACTER DETAILS AND BACKGROUND At the Christmas gathering, Callum (the respon… Show more Image transcription text During the debriefing: You should be cooperative, neutral yet assertive throughout the whole meeting. Starting the discussion… Who Won (You may be asked} Response {You should respond by} Manager Hi Jane… Show more Image transcription text Role Play Script: Client 2 Before doing the role play familiarise yourseLf with the roIe you wifl pioy Duration: 15-20 min GMRACTER DEM”: AND BACKGROUND I In the staff lunchroom at your workplace a ool… Show more Image transcription text Role Play Script: Client 1 Before doing the role play familiarise yourself with the role you will play Duration: 15-20 min CHARACTER DETAILS AND BACKGROUND At the Christmas gathering, Callum (the respon… Show more Image transcription text “ASSESSMENT TASK 2 RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK ° Access to your Structured Study Plan and Self-Directed Learning Plan ° Access to assessment template [… Show more

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