The following outlines the requirements relevant to

The following outlines the requirements relevant to the units included in Subject 4: Support and Empowerment of Older People MEETING PERSONAL SUPPORT NEEDS living at home Describe two (2) instances when you reported complex problems to the supervisor during support routines. Instance 1 Instance 2 Describe two (2) instances when you reported changes in the client’s health to the supervisor. Instance 1 Instance 2 Describe two (2) instances reported changes in the client’s personal support requirements to the supervisor. Instance 1 Instance 2 Described two (2) instances when you maintained clients’ confidentiality and privacy. For each instance, specify the organisational policies and procedures you followed in maintaining clients’ confidentiality and privacy. Instance 1 Instance 2 Described two (2) instances when you maintained clients’ dignity. Instance 1 Instance 2 REPORTING and DOCUMENTATION Describe an instance when you complied with the organisation’s reporting requirements. Identify the reporting requirements you have complied with. Describe an instance when you complied with the organisation’s requirements for reporting observations to supervisor. Identify the requirements for reporting observations you have complied with. Describe an instance when you completed and maintained documents according to the organisation’s policies and protocols. DEVELOPING RELATIONSHIPS with OLDER PEOPLE Describe an instance when you conducted interpersonal exchanges that: Promoted empowerment. Developed and maintained trust and goodwill. Describe an instance when you recognised and respected older people’s social, cultural, and spiritual differences. Describe an instance when you encouraged older people to adopt a shared responsibility for their own support.

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