1 When registering a patient, why is

1 When registering a patient, why is the New Patient button disabled before searching for the patient in the patient search dialog? Select all that apply. options: To prevent a duplicate visit from being created when an existing visit already exists Because you have to search for the patient first To determine if another patient matches the search criteria To prevent a duplicate medical record number from being created when an existing record already exists 2 What happens after you select Save on the New Patient screen in the Full Book appointment workflow? Select all that apply. options: It creates a new visit It immediately goes to the check-in screen A patient record is added to the Master Patient Index A new medical record number is assigned The Full Book appointment screen opens upon confirmation 3 Selecting the appointment type in a Full Book appointment autofills what fields? Select all that apply. options: Location Duration Registration Type Visit reason 4 You’ve selected a Full Book appointment from the Schedule Grid and entered the patient’s first and last names and birthdate in the Search overlay. It displays search matches showing date of birth matches. What happens if you select the New Patient button instead of selecting the match? options: Nothing, it opens the New Patient screen A Help window opens It automatically selects the best match and continues to the Full Book screen A warning is displayed stating that you may be creating a duplicate patient 5 A woman who was recently divorced is booking an appointment with Family Practice where she has been a patient for many years. When registering the patient, the registration clerk cannot find her in the system. What is a solution to finding patients who change their name back to their maiden name? options: Add a comment Enter the alternate name under Personal Notes in the clinical chart Enter the alternate name as a Special Indicator Enter it in the other names field in demographics 6 If a patient cancels their appointment, which of the following are reason choices in the Cancel Reason drop-down menu found in the Change Status overlay? options: Car Problem Insurance Coverage Denied Equipment Failure All of the above 71 / 1 point When a patient appointment appears on the Schedule Grid with a green circle, what does that indicate? options: Patient has not yet arrived Patient is late Patient has arrived None of the above 8 Why is it important to prevent duplicate patient records from being generated? options: It creates two separate medical record numbers where the patient’s record is stored It can increase the cost of care if duplicate tests are run It can jeopardize the quality of care given to the patient due to a critical detail being stored under a different medical record number All of the above 9 How does the Quick Book differ from the Full Book routine? Select all that apply. options: Quick Book takes longer to complete the Reference Area Quick Book Is typically used for established patients Quick Book includes booking the appointment and checking in the patient at the same time The Full Book routine allows for more data entry 101 / 1 point Which routine would work best for an Urgent Care setting? options: Full book Quick book Virtual Visit Walk In 11 How is a virtual visit different from a Full Book appointment? options: There is no difference It follows the workflow for a quick book appointment It follows the same process as a Walk-In appointment There is a different clinic staff (not software related) workflow due to the patient not being present at the clinic 12 To protect your privacy, what measures have been taken while completing this activity? options: Use of a specific patient naming convention when creating your own record Choice to use a different birth date No Social Security Number is entered in demographics Fake information entered for address Recommended to students to turn off autofill in web browser to prevent personal details from being entered Fake phone number entered when creating your patient record All of the above

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